Privacy Statement
Providentia Business & Events (hereinafter referred to as the company) is committed to protecting the personal data of its users by collecting only the necessary, basic data about users that are required to fulfil its own obligations; informing users about how the collected data is used; regularly giving users the option to choose how their data is used, including the ability to decide whether or not to have their name removed from lists used for marketing campaigns. All user data is strictly protected and is only accessible to employees who need such data to perform their work. All persons associated with the company are responsible for respecting the principles of privacy protection.
Data Controller
The data controller for the data you enter or that is collected automatically is Providentia Business & Events, located at Trpinjska cesta 27, Vukovar, Croatia, with the contact email address info@providentia-poslovanje-eventi.hr.
For all questions regarding data processing and this privacy statement, please contact us at the email or physical address listed above.
What is Personal Data?
Personal data is any data (or combination thereof) that can be used to identify an individual, directly or indirectly. Anonymous data is not covered by this Statement as it cannot be linked to a specific individual.
Personal Data Collection Activities
Personal data is collected for several reasons. Some of them, but not limited to, are: providing better quality service, payment for services or products, responding to user inquiries, or for marketing activities. Users will be informed about the reasons for collecting certain data at the point of collection, through direct inquiry about whether they wish to be on a specific list, and in other cases prescribed by law.
Methods of Data Collection
We collect personal data during established collaborations, potential collaborations, or through forms.
During Direct Contact
If a user contacts Providentia Business & Events via email, telephone, or contact forms available on the website, we will only use the data that was voluntarily provided for the purpose of communication and providing appropriate information in response to the inquiry. Inquiries made via email or contact form will be stored in appropriate systems for the purpose of providing additional assistance and improving the user experience.
During Purchase
Providentia Business & Events will process your data for the purpose of order processing, billing, invoicing, and sending information related to the use of services.
Data Used
Providentia Business & Events will process user and customer data in different ways, but exclusively for the purposes stated in this document. Below is a list of data and the purpose of their use.
- Full name – invoicing, marketing messages, transactional messages, service execution and product delivery
- Address (street, city, county, country, postal code)
- Email – transactional confirmations, marketing messages, direct communication with the user, newsletter
Purpose of Data Use
The processing of payment-related data (full name, address, email, and other data required for payment execution) is carried out on the basis of fulfilling obligations.
Further email communication with existing users is carried out on the basis of legitimate interest or consent. Marketing and sending promotional materials to users is carried out on the basis of consent obtained during the purchase of products and services, during registration for receiving marketing messages, or for the purpose of providing optional additional value through sending marketing messages.
Data Storage and Protection
Providentia Business & Events regularly deletes data for which there is no legal basis for retention. Data is stored indefinitely when there is a basis, consent, or for the minimum period prescribed by law. The user may withdraw consent for data processing at any time, after which Providentia Business & Events is obligated to remove data that it is not legally required to retain.
Data provided during communication with Providentia Business & Events will be removed within a reasonable period after the end of communication if there is no consent for its processing or no other legal basis for its retention.
Data is stored and processed on servers within the European Union – whenever possible.
Third Parties
Providentia Business & Events will share your data with online payment service providers, accounting services, and when necessary, with partners/collaborators. Data will only be shared with those third parties that can guarantee a standard of personal data protection equal to that provided by Providentia Business & Events and with third parties with whom there is a legal obligation to share.
Third parties may not use the data shared with them for marketing purposes.
Changes to this Policy
Providentia Business & Events may change this Policy from time to time. In the event of significant changes to this policy, users will be directly notified.
Questions Regarding this Policy
Your privacy is important to us. For any questions, please contact us at info@providentia-poslovanje-eventi.hr.